American Airlines Cargo Tracking
American Airlines Cargo's industry-leading tracking system provides complete visibility from pickup to final delivery. Our real-time flight tracking, automated status updates, and proactive delay alerts ensure you always know your shipment's status with 98.7% tracking accuracy across our global network of 350+ destinations.
American Airlines Cargo Tracking Performance 2025
- Tracking Accuracy: 98.7% real-time visibility
- Update Frequency: Every 20 minutes during transit
- Global Coverage: 350+ destinations tracked
- Mobile Access: 80% of tracking via mobile devices
- Notification Options: Email, SMS, API, webhook
American Airlines Cargo Tracking Options
| Tracking Method |
Features |
Best For |
| Web Tracking Portal |
Live flight maps, document access |
Detailed shipment monitoring |
| Mobile App |
Push notifications, offline access |
On-the-go updates |
| Automated Alerts |
Customizable notification triggers |
Hands-off monitoring |
| EDI/API Integration |
Direct ERP system integration |
Enterprise customers |
How to Track American Airlines Cargo Shipments
Tracking Number Formats
- Air Waybill (AWB): 001-XXXXXX
- House Air Waybill: 001-XXXXXX-XXXX
- Shipment ID: AACGXXXXXX
- Booking Reference: 6-character code
Tracking Status Glossary
- Received: At origin facility
- Departed: Left origin airport
- In Transit: Between locations
- Customs Hold: Awaiting clearance
Step-by-Step Tracking Process
- Locate your tracking number on air waybill or booking confirmation
- Enter your 11-digit AWB number (001 prefix not required)
- View comprehensive shipment details including:
- Current flight status
- Temperature/humidity data
- Customs clearance status
- Download shipment documents including air waybill copies
Pro Tip: Create a free account on aacargo.com to save tracking history and set up automated alerts.
AA Cargo Tracking Troubleshooting
Common Tracking Issues
- "No shipment found" error
- Delayed status updates
- Incomplete tracking history
- Missing temperature data
Solutions
- Verify AWB number format
- Allow 4-6 hours for system updates
- Try alternative tracking methods
- Contact AA Cargo support
When to Contact AA Cargo Support
- No tracking updates for 12+ hours on active shipments
- Discrepancies in reported vs actual locations
- Temperature excursions on sensitive goods
- Urgent shipments requiring special attention
Support Channels: Phone: 1-800-227-4622 | Email: cargo.support@aa.com | Live Chat: Available on aacargo.com
